MAILING LIST + DISCORD
I highly recommend this, since most of my products are released in limited quantities and not restocked quickly.
Additionally, you can join my read-only Discord Server!
The server's purpose is basically to be a bulletin board to keep you up to date with what I've been drawing, upcoming projects, new merch, updates, etc!
You have options to be pinged if you want to be notified when I go live on Twitch, when I open commissions, etc. I'm also giving away a 10% off coupon for my store to everyone who joins!
STORE INFO
SHIPPING
I ship orders every Friday! (unless there is a hiatus notice) Tracking numbers are included with every order and will be sent to your email when your package ships.
UNITED STATES
Orders shipping to the United States typically take about 3-5 days to arrive.
INTERNATIONAL
I ship worldwide! International orders usually take about 3-5 weeks to arrive.
QUESTIONS ABOUT YOUR ORDER?
Please contact me via email at sjsaberfan@gmail.com
I will respond within 24 hours and will do my best to get the situation resolved as soon as possible.
PREORDER ITEMS
Preorder items are clearly marked with a PREORDER banner.
This means the item is on backorder and isn't ready to ship out right away. An estimated delivery time is always provided in the item's description.
You may purchase other 'in stock' items along with a preorder item. However, please note that your package will not ship until the preorder item arrives. For this reason, I highly recommend placing separate orders if you wish to receive the in-stock items sooner!
OUT OF STOCK?
I restock my products at random, but I will restock certain products much more urgently if there is a lot of interest in a specific design.
To help me gauge interest, I've implemented a 'notify me when this product is back in stock' feature that you can access from the product page.
I highly recommend signing up so you can be the first to know when it's back! You will also be helping it restock faster since I'll know there's demand for it.
WHAT DOES 'RETIRED' MEAN?
'Retired' means once the product is gone, it's gone! I have no plans to restock it.
CUSTOMER SUPPORT
If you have any questions regarding your order, you can
reach me via email at sjsaberfan@gmail.com
If your question regards an order, please be sure to include your order number!
I will respond within 24 hours and will do my best to get the
situation resolved as soon as possible.